Last Updated: 23-02-26
At psychonautshome.com, we aim to provide a smooth and transparent experience. This Refund & Returns Policy explains the conditions under which refunds, returns, and exchanges may be granted.
- Overview
By making a purchase on our website, you agree to the terms outlined in this policy. Please read it carefully before completing your order.
- Eligibility for Returns
We accept returns under the following conditions:
The request is made within 02 days of delivery
The item is unused, unopened, or have an unboxing video.
Proof of purchase is provided (order number or receipt)
We reserve the right to refuse returns that do not meet these conditions.
- Non-Returnable Items
If item is has been used in any way.
Any item marked as final sale
- Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund.
If approved:
Refunds will be issued to your original payment method
Processing time may take [5–10 business days] depending on your provider
If rejected:
We will inform you of the reason and may return the item to you at your expense
- Exchanges
We only replace items if they are defective, damaged, or incorrect. If you need an exchange, contact us with details and supporting evidence (such as photos).
- Shipping Costs
Customers are responsible for return shipping costs unless the item was defective or incorrect
Original shipping fees are non-refundable unless otherwise stated
- Order Cancellations
Orders can be canceled within [6 hours] of purchase, provided they have not yet been processed or shipped.
- Late or Missing Refunds
If you haven’t received a refund yet:
Check your requested method for refund
Allow additional processing time
If the issue persists, please contact us.
- Contact Us
For any questions regarding returns or refunds, reach out to us:
Email: Support@psychonautshome.com
Website: https://psychonautshome.com/
By making a purchase on our website, you agree to this Refund & Returns Policy.