User’s Faq
Do you ship to all 50 states?
Yes, we ship to all 50 states, including Alaska and Hawaii.
When will my order be shipped after payment?
Your order will be shipped within 24 hours of payment confirmation (business days).
I made a mistake on my order. Can I change something?
Yes. If you need to make a change, email us within 8 hours of placing your order using the same email address you used to order. Please include your order number.
It has been several days and I still have not received my package.
Average delivery is 3–5 business days. If your package has not arrived after 7 business days, please contact us with your order number. Note that delivery times can be longer during peak holiday and festival seasons due to high mail volume.
I did not give you my unit number and I did not receive my package.
We are unable to assist in this case as per our shipping policy. Always double-check your full delivery address (including apartment/unit number) before submitting your order.
What payment methods do you accept?
We highly recommend crypto for OPSEC, but we are flexible. Reach out to support for further discussion on this subject.
After payment, what should I expect?
You will immediately receive an automatic order confirmation email with your order number. Keep this number safe — you’ll need it if you have any questions about your order.
How safe is it ordering online from you?
Extremely safe. Our website uses industry-standard SSL encryption to protect your personal and payment information. Also we do not store any of these data for a second longer than it’s required.
Do you ship to P.O. Boxes?
Yes, we happily ship to P.O. Boxes.
How is my order packaged?
Your order is professionally packaged with great stealth to ensure all items arrive in perfect condition.